The nail lamp bulb is broken, is there a warranty?

1.Is the power plug securely connected, and is the power on?

2.Are you using the correct voltage? (24V, DC plug)

3.If your lamp has a sensor feature, make sure your hand is fully inside the lamp to activate the sensor.

4.Check if the power button at the bottom is turned on.

For more details:
3. My nail lamp is not working/has broken/flickering/low light/can't work

Hello! If your nail lamp bulb is broken, we provide a 12-month free warranty starting from the day of delivery. If the product breaks due to manufacturing issues during the warranty period, contact us, and we will offer a free repair or replacement.

Additionally, we offer a free extended warranty, which can be extended up to 18 months. You can apply for it on our website: Extended Warranty.

If you have any issues, feel free to reach out to us. Thank you for your support!

Thank you for choosing the LKENail brand! We strive to bring you high-quality products and attentive service. If you encounter any issues after receiving the product, please contact us anytime, and we will assist you promptly!

Please click the link below to submit a post-purchase request or contact our customer service: [After-Sales Request Link].

You can also reach us via the following methods:
Email: support@lkenail.com
WhatsApp: +86 135 1035 1305(Please add us and note "After-Sales + Order Number").